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FAQ

Frequently Asked Questions

Find answers to the most common questions about our handcrafted wooden soaking tubs, custom orders, worldwide shipping, installation and maintenance.

Ordering & Customization

Can I order a custom size?

Yes. Every Mezmob tub is made to order, so dimensions, wood type, finish, drain position and accessories can be customized according to your project.

How long does production take?

Production usually takes 3–4 weeks, depending on the model, wood type and level of customization. We will confirm the estimated production time before your order.

Which wood types do you offer?

We commonly work with Turkish cedar, iroko and sipo mahogany. Each wood has its own appearance, aroma and durability characteristics. We can help you choose the best option for your bathroom or outdoor project.

Shipping & Delivery

Do you ship worldwide?

Yes. We ship our handcrafted wooden tubs worldwide. Each piece is professionally packed for safe international delivery.

How is the tub packaged?

Each tub is carefully protected with multiple layers of packaging and prepared for international transport. For larger orders, wooden crate packaging may be used.

Will I have to pay import duties or taxes?

Import duties, VAT, customs fees and local taxes may apply depending on your country. These costs are usually paid by the buyer upon import unless otherwise agreed.

Installation

Can the tub be installed indoors?

Yes. Our wooden soaking tubs can be installed indoors, provided that the bathroom has suitable plumbing, drainage and ventilation.

Can the tub be used outdoors?

Outdoor installation depends on the tub model. Our cylindrical soaking tubs may be suitable for outdoor use when installed in an appropriate environment and maintained regularly. Our rectangular tubs, however, are designed specifically for indoor bathrooms and are not intended for outdoor installation. Please contact us if you would like recommendations for your project.

Do I need special plumbing?

In most cases, standard bathroom plumbing can be used. However, the exact requirements depend on the tub model, drain position and installation area. We recommend consulting your plumber before installation.

Care & Maintenance

How do I clean a wooden tub?

Clean the tub with mild soap and water. Avoid harsh chemicals, abrasive cleaners and strong detergents, as they may damage the wood surface and finish.

Does a wooden tub require maintenance?

Yes. Like all natural wood products, wooden tubs benefit from regular care. Keeping the tub clean, dry when not in use and properly ventilated will help preserve its beauty and durability.

How long will a wooden tub last?

With proper use and maintenance, a handcrafted wooden tub can last for many years. Durability depends on the wood type, installation conditions and care routine.

Still have questions?

Every Mezmob tub is handcrafted to order. If you have a unique project, we would be happy to discuss custom dimensions, wood selection and shipping options.

Contact Us

Get in Touch with Us

Please include the model you are interested in, your preferred wood type, your country, and whether you are considering a custom size.
You can also contact us directly at info@mezmob.com.

For a faster response, feel free to reach us on WhatsApp